Overcoming

One of the truths of leadership is that the crucible moments are the ones that shape, mold and define the culture. It is easy to show heart and caring, to connect and foster relationships when things are relatively calm and relatively predictable. But it is crisis that tells the tale. For those of us whoContinue reading “Overcoming”

Sincerity

Years ago, when I was working in my first real job, as a Director of Community Relations in a hospital, there was a new vice president role created in the organization. I very much wanted to be considered for the position and they were good enough to give me that consideration. One step in theContinue reading “Sincerity”

Embracing Delusion

I had a conversation the other day about organizations that are failing and leadership that appears unaware. We were wondering aloud how the top leadership of an organization could miss the unmistakable signs of impending crisis—or disaster. The colleague to whom I was speaking said that she thought that there are those who will embraceContinue reading “Embracing Delusion”

It Begins With You

To lead with heart, with compassion and care, commitment and accountability, you have to begin with yourself. That, in truth, is the area I, personally, find to be the most challenging. I can be understanding and encouraging to my team, my peers, my colleagues and those we serve, but I don’t necessarily extend that toContinue reading “It Begins With You”